Houston Better Business Bureau Recognizes Cool
& Heat AIRCO, Inc. for Exemplary Service
Cool & Heat AIRCO, Inc., a 22
year old, family-owned HVAC contracting company, received the
Winner of Distinction Award at
the Houston Better Business Bureau Awards for Excellence
luncheon held today, Wednesday, April 27 at the
InterContinental Hotel. Although this
was Cool & Heat AIRCO AIRCO’s first time to be
recognized by the BBB for service excellence, the company has
been been given Gold Star Awards each year for its good work
in adhering to the membership standards of the Better Business
Bureau.
Family owned and operated since
1983, Cool & Heat AIRCO, Inc. strives to set higher
standards for customer service. Since its founding as a small
residential contracting company, Cool & Heat AIRCO has
evolved into a full-service company offering anything and
everything related to air conditioning and heating; from
residential sales and service, to commercial installations,
restaurant equipment, and professional analyses of heat loads
and air flows. Some
of our residential customers include Shad Bogany, past
President of the Harris County Realtors’ Association, ERA,
Coldwell Banker, and Century 21.
Cool & Heat AIRCO, Inc. is an American Standard
Customer Care Dealer, and is also a recognized dealer for
Rheem and Amana, as well as Fujitsu mini split systems.
On the commercial side, our customers include the City
of Houston, Metropolitan Transit Authority, the State of Texas, and the United States
Government. Cool
& Heat AIRCO, Inc. is also certified by the Department of
Defense. Cool & Heat AIRCO, Inc. is also a certified dealer and
service center for ICE-O-MATIC ice machines.
A wide array of products and services
has enabled Cool & Heat AIRCO, Inc. to continually grow
over the last twenty years.
During this time, Cool & Heat AIRCO, Inc.
has also been recognized as a leader in the HVAC
contracting industry. “It is reputation that got us to where
we are now; Reputation is not just something you strive for.
It is everything”, says Manager Rhea Elliott.
Kamal Khanjani, President of Cool & Heat AIRCO,
Inc., adds that, “From the time I started this company, I
have worked very hard to make Cool & Heat AIRCO, Inc. a
company that means quality and trust.”
When
asked what it means to Cool & Heat AIRCO, Inc. to receive
this recognition, Kamal Khanjani, president of Cool & Heat
AIRCO, Inc., states “With
thousands of A/C and heating companies in Houston and
surrounding areas, customers need to know that we stand out
from the crowd, not only in terms of performance, but also in
ethics, and giving the customers the service they pay for, and
deserve. We make
special efforts to let our customers know that we are
committed to their comfort. We have always touted that
our most important product is not our quality products, or
even our service, but rather our commitment to doing whatever
it takes to satisfy our customers, so to be recognized for
service excellence means a great deal to everyone within the
company who is part of making that happen.”
The BBB
Awards for Excellence recognizes local businesses that have
excelled in quality, service and management.
Proceeds from the event will help fund the four
programs of the Better Business Bureau Education Foundation
and extend its educational initiatives to outlying communities
of the Greater Houston area.
